Application Support Engineer

Experience of Incident handling and problem solving in a L3 support teamExperience in projects dealing with File interfaces and protocolsWork closely with product owners to understand and translate business objectives into technical requirementsAnalyzing new change requests design solutions and guide developers in implementationSupporting the development teams and supervising the design testing and modification stagesEnsure UpToDate documentationsKeep track of compliance requirements and adhere to the scheduleExpert in finding root causes for incidents bugs and help in getting to permanent solutions of recurring incidents Incident Handling Problem ResolutionChange ManagementApplication Maintenance EnhancementMonitoring Infrastructure SupportDocumentation Knowledge TransferClient Team CollaborationService minded and takes responsibility within relevant working areasAble to work independently and to quickly pick up necessary knowledge and technologiesGood at communicating actively appreciating and respecting diversity in the work environmentWorking in a structured and analytical wayAbility to adapt and react to changes
Mandatory Skills :
C++, Java, Windows ServerGood to Have Skills :
Risk Management (Credit/Market/IT/Ops), VB.Net