Due to increased global growth in the business, we are seeking a Sea Freight Operations Coordinator (Exports) to be part of our Sea Freight Operations Team within the Basildon or Manchester Office of ALPI UK Ltd. Working Hours: Monday – Friday 08.30 hours – 17.30 hours – one-hour unpaid lunch Salary: £28,000 – £33,000 per annum (dependent upon experience) this is an office based position The successful candidate would be responsible for organising Sea Freight Operations. Key roles and responsibilities: Assist the Team Leader and Sea Freight Manager in the execution of their duties in support of the departmental vision of the company to become more competitive and profitable Understand and execute the departments vision of good business development in order to successfully move Sea Freight products Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly Immediately report any errors to the customs declaration forms to line manager and customs claims Correctly complete all customs import declaration forms Ensure all operational activities and invoicing are completed on time Complete ad-hoc and spot checks on a weekly basis to check all is in order and all documents required Maintain and utilise the operational system at all times Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager Assist in the creation and maintenance of SOPs for the department Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manage Follow up late customer payments in conjunction with credit control Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format Must have previous freight forwarding experience Implement and improve new efficiencies in customer workflow in conjunction with line manager Before release, ensure all goods under Alpi’s Deferment account are approved for delivery via accounts and/or line manager Ensure all reports are generated by given deadlines and handed to line manager Accurately complete all invoicing for exports and clients Procurement of Ocean Freight rates from the shipping line and co loaders on a monthly basis Complete Deviation forms in line with GDP compliance. Provide holiday and sickness cover as required Skills, Experience and Competencies: Working experience of Exports Experience in road transport, logistics or haulage (Desirable but not essential) Working knowledge of the CDS system both Imports and Exports Proficient with Microsoft packages especially Ms Excel and other Ms packages Must be able to prioritise and organise own workload with attention to detail Able to work independently and as part of a team Must be flexible with their working hours – occasional weekend work based on volume Company Benefits: Along with 20 days annual leave, plus public holidays and yearly salary review we offer the following benefits: After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary After one year’s service the company offers enhanced Pension contributions of 9% annual salary After one year’s service employees are eligible to join the Private Medical Scheme (application process required) Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed). One Milestone Day per year to take as you wish Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more We are Alpi UK Ltd – part of the Albini & Pitigliani Group www.alpiworld.com The ALPI Group is a recognised player in the Freight Forwarding and Transportation industry and specialises in supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management. We have provided freight forwarding services and logistics solutions for over 80 years. Still a family run company, we treat people as people, not numbers. With unchanged passion we strive to balance a growing company in a highly competitive industry, with family ethics and social responsibility.